Package Processing Hours:
Monday-Friday, 9:00am – 4:00pm EST (Holidays not included)
Shipping and Return
- Shipping fees are not refundable under any circumstance.
- We are not responsible for packages that are lost and whose tracking number says they were delivered.
- We do the shipping for UPS or USPS or any package delivery company that we consider relevant.
- Free shipping exclude oversize shipping charges, International Shipping and Clinchers Softballs.
- The expenses for change or return of the item run by the customer, if there was no error by us
- We take 1 to 5 business days to process each order; regularly.
- The order processing time is independent of the shipping time of the carrier
- We do not offer free return labels for international purchases.
Shipping days is the time taken by the mail company to deliver the order
Processing days: The time we take to prepare the order